Terms & Conditions

M&G Car Rental Kaunas l M&G Automobiliu nuoma Kaune

WORKING HOURS:  24/7

Pick-up / Drop-of is available 24 hrs

INSURANCE AND RESPONSIBILITY

Our basic rates include public liability, fire insurance, CDW and Theft Protection (TP) with the deductible amount 500,00 Eur. If you accept the optional Super Cover / Super Cover Plus by paying the charge specified on the Rental Record, your liability for the excess in relation to CDW and/or TP will be reduced up to 0,00 Eur.

DRIVING LICENCE

All drivers (i.e. including any additional drivers) must present a full and valid driving license at the commencement of the rental, which they have held for a minimum of one year.

WARNINGS

MINIMUM AGE 21 – EXCEPTIONS MAY APPLY.
The Young driver fee may be imposed.
To operate the vehicle outside Lithuania, the Green Card needed.

CREDIT CARD/ DEPOSIT 

You must bring a credit card in your name. Only  Visa and Mastercard are accepted. Also 100 EUR Cash or credit card deposit will be taken at the rental counter to cover reasonably anticipated charges that may be incurred during the rental, such as prolonging, refueling and damage costs.

AMENDMENTS, CANCELLATIONS AND NO SHOWS

CHANGES TO RESERVATION

If at the time of vehicle collection you wish to rent a larger car or rent for a longer period, you may do so, subject to availability, on payment of additional charges. Such charges will be quoted in Euros (EUR) and may be at a higher rate than those previously quoted.

CANCELLATIONS

If you cancel your reservation within 7 days of the date of this Reservation Confirmation (no later than 2 days before pickup date) a full refund will be made to you.

If you cancel your reservation after the 7 day period or later than 2 days before pickup, we reserve the right to make a Cancellation Charge of 30,00 Eur to cover our administration costs, which we will deduct from the refund we make to you.

NO SHOWS

If you fail to cancel your reservation prior to the Pick Up Time and do not collect the vehicle on the Pick Up Date, we reserve the right to make a No Show Charge up to 100,00 Eur, which recovers our administration costs and compensates us for our inability to rent the vehicle when it was reserved for your use.

EARLY RETURN

Please note that we are unable to give a refund if you return the vehicle early.

AVAILABILITY

We can guarantee your reservation only for cars from the same group. All reservations are made subject to availability. We regret that we may not be able to supply the car class/group or additional equipment required. If we are unable to conform with your vehicle reservation, we will try to offer you an alternative vehicle in the next highest class/group, at no extra charge. WE REGRET THAT WE ARE UNABLE TO ACCEPT ANY LIABILITY TO YOU FOR ANY DIRECT LOSS OR DAMAGE WHICH YOU INCUR WHICH WAS NOT REASONABLY FORESEEABLE BY US, OR FOR ANY INDIRECT LOSS OR DAMAGE, ARISING FROM OUR FAILURE TO HONOUR ANY PART OF YOUR RESERVATION. 
IMPORTANT NOTE 

Using this website mean your acceptance of the above together with the General Conditions of rental. The rental agreement entered into at the local destination is exclusively between yourself and the car rental provider.

QUERIES

If you have any questions or complaints about your prepaid reservation, please contact us on: +370 67655459 or email us support@rentacar.lt

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